Senior HR Business Partner

About Company

The company operates in the SaaS/IT product industry, providing cloud-based communication solutions that enable businesses to engage with customers through messaging platforms.

Job Description

Key Responsibilities:

• Partner with business leaders to drive strategic HR initiatives.
• Lead continuous performance management processes, goal setting, reviews, and feedback frameworks.
• Design and implement HR projects aligned with business priorities.
• Drive workforce planning and talent management initiatives.
• Provide leadership coaching and advisory support to managers.
• Identify capability gaps and design development interventions.
• Ensure HR metrics, dashboards, and reporting are aligned with business KPIs
• Support change management initiatives across departments.
• Strengthen culture, engagement, and leadership effectiveness.
• Strategic Business Partnering – Strong understanding of business models in ITES / SaaS / Technology industries
• Performance Management Expertise – Deep experience in continuous performance management frameworks
• HR Project Management – Proven track record of leading and delivering HR transformation projects
• Data-Driven Decision Making – Ability to interpret HR analytics and translate insights into action
• Stakeholder Management – Experience working with senior leadership teams
• Organizational Development – Exposure to talent planning and succession management

Desired Skills:

• Strong Business Acumen
• Change Management Capability
• Executive Presence
• Analytical Thinking
• Coaching & Influencing Skills
• High Ownership & Accountability

Key Performance Indicators (KPIs):

• Effectiveness of performance management cycle
• HR project delivery timelines and outcomes
• Leadership and stakeholder satisfaction
• Talent retention and succession readiness
• Business-aligned HR metrics

Mandatory Requirement

Primary Job Profile : HRBP

Technical Skills : Organizational Development, Performance mgmt, Succession planning

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