Regional Recovery Head - MH and GJ (NBFC)

About Company

The company operates in the financial services industry, providing lending and related financial solutions to individuals and businesses.

Job Description

Strategic Planning & Process Development

• Oversee daily operations of collections and recovery, ensuring adherence to timelines and quality standards
• Implement early warning systems for delinquent accounts and establish proactive default prevention measures
• Manage high-value delinquent accounts, including settlements, repossessions, and escalations
• Develop and implement collection and recovery strategies tailored to the vehicle finance segment in Maharashtra & Gujarat
• Identify key risk areas, customer segments, and trends to improve collection efficiency and recovery rates
• Establish SOPs for collection and recovery activities aligned with industry best practices and regulatory requirements

Repossession Operations

• Ensure timely tracking of seized vehicles and maintenance of repossession MIS
• Ensure system updates and storage of yard agreements as per company approval policy
• Ensure maintenance of repossessed asset details received from branches and share information with police stations
• Ensure compliance with statutory requirements and RBI guidelines for vehicle repossession by NBFCs
• Ensure uniform practices across branches and provide procedural and security support for repossession assignments

Legal Recovery

• Ensure all legal recovery processes comply with RBI and other legal authority requirements
• Oversee management of live and shortfall cases, including issuance of recall notices to customers
• Support cluster managers and state recovery heads in resolving complaints and allegations
• Monitor legal expenses and prepare MIS reports for management
• Formulate legal procedures and policy manuals and ensure standardized implementation across branches and locations

Candidate Requirements

• 15+ years of experience in collections, repossessions, legal, and recovery within NBFC/used commercial vehicle finance sector
• Minimum 5 years of experience in a leadership role
• Expertise in collections and recovery operations, especially in vehicle finance
• Strong understanding of regulatory frameworks and compliance requirements for NBFCs

Mandatory Requirement

Primary Job Profile : Credit

Technical Skills : Collections, Loan Management

Candidate Industry Requirement: NBFC

Join Community

Join our Mumbai Finance Club to get notified about updates and career opportunities