HR Operations

About Company

The company operates in the luxury interior design and turnkey home execution industry, delivering bespoke residential and hospitality spaces.

Job Description

Job Summary

The HR Operations role is responsible for ensuring the efficient, compliant, and employee-focused delivery of core HR processes. This position supports the full employee lifecycle, maintains HR systems and records, and acts as a key point of contact for HR-related queries while continuously improving HR operational efficiency.

Key Responsibilities

HR Operations & Administration

• Manage end-to-end employee lifecycle processes (onboarding, changes, offboarding)
• Maintain accurate employee records in HRIS and personnel files
• Ensure HR policies, procedures, and documentation are up to date
• Respond to employee queries related to HR policies, benefits, and processes

Payroll, Benefits & Compliance

• Coordinate payroll inputs and validate payroll data with finance or external vendors
• Administer employee benefits programs and resolve related issues
• Ensure compliance with labor laws, company policies, and regulatory requirements
• Support audits and statutory reporting as required

HR Systems & Data

• Manage and optimize HR systems (HRIS, ATS, time & attendance)
• Prepare HR reports and dashboards (headcount, turnover, absenteeism, etc.)
• Ensure data accuracy, confidentiality, and integrity

Process Improvement

• Identify opportunities to improve HR processes and employee experience
• Support automation and standardization of HR operations
• Develop SOPs and workflow documentation

Employee Support

• Act as a trusted point of contact for employees and managers
• Support performance management, engagement, and HR initiatives
• Assist with employee relations matters in coordination with HR leadership

Required Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• 2–5 years of experience in HR operations or HR generalist role
• Strong knowledge of HR processes and employment regulations
• Experience with HRIS and payroll systems
• High attention to detail and strong organizational skills